Support
Something not working, or got a question? Send a quick note. A real human reads every message.
hello@getfridgebuddy.comCommon things
The scan got an item wrong
On the review screen after a scan, tap the × on any row to drop it, or use Add by name to add what we missed. Your thumbs-up and thumbs-down on the result help us improve.
I want a reminder sooner (or later) before food goes bad
Open Settings inside Fridge Buddy and choose any value from 1 to 7 days in the Remind me before row. The default is 3.
I want to start over
Open Settings, scroll to Reset app, and tap it. Your fridge clears and the walkthrough plays again. Everything happens on your phone; nothing is sent anywhere.
I do not want to share any photos
Skip the camera scan and use Add by name. Type the item, set the date, done. No photo ever leaves your device.
Notifications are not landing
Check that Fridge Buddy has notification permission in iOS Settings (Settings → Notifications → Fridge Buddy → Allow Notifications). Also confirm Reminders is set to On inside the app under Settings.
I have an idea, or this is wrong
Genuinely the best emails to get. Send anything to hello@getfridgebuddy.com and we will write back.
Privacy, terms, and data
Short answer: your fridge stays on your phone. The long answer is in the Privacy Policy, and the rules of using the app are in the Terms of Service.